Answering Your Top Questions About Virtual Online Auctions
Answering Your Top Questions About Virtual Online Auctions Stepping into the world of virtual online auctions might feel a bit overwhelming, especially if it's your first time. To help you navigate the process, here are answers to some of the most frequently asked questions we receive. How Do I Access the Virtual Auction Platform? Getting started with our virtual auctions is simple. On the day of the auction, head over to TriStarAuction.com . You’ll find a button that says ‘Enter Live Auction’. This button is your gateway to the bidding action! Before you can jump in, you'll need to create an account. Once that’s completed, you’ll be given a unique bidding number, which is your ticket to participating in the live event. Creating an account is quick and easy, and once you're registered, you'll have full access to the auction. This way, you can participate no matter where you are, and experience all the thrill of a live auction from the comfort of your home or office. Is There a Difference in the Bidding Process for Virtual Auctions? While virtual auctions happen online, the bidding process itself remains just as engaging as in-person events. TriStar creates an engaging auction-day atmosphere with a real-time auction host, auctioneer, and TriStar team members actively monitoring bids. You’ll still feel the excitement of competing for your desired items. You can bid live alongside the auctioneer on the day of the event, or if your schedule doesn't allow it, you can place pre-bids or set maximum bids ahead of time. Pre-bidding lets you set your top price for an item before the auction begins. If someone else bids against you, the system will automatically raise your bid as someone bids against you, increasing your bid - to your maximum if needed. That way, you don’t have to worry about being outbid while you're away from your screen! What Kind of Technology Do I Need to Participate in a Virtual Auction? Our auction platform is designed to be user-friendly, and it supports most modern devices—whether you’re using a computer, tablet, or smartphone. You’ll need a stable internet connection and an up-to-date browser. So far, we haven’t encountered any device that doesn’t work with our platform If you're unsure about your setup, don’t hesitate to reach out . We’re happy to help you test your connection or walk you through any technical concerns before the big day. What Support Is Available for Sellers in a Virtual Auction? Selling with us is just as easy as buying. TriStar provides full support to sellers throughout the entire virtual auction process. We can come to your location to photograph and list your items, or you can bring them to our Equipment Yard. From there, our team handles everything, ensuring your items are professionally marketed and attract the right buyers. You can focus on what you do best, while we take care of the auction details. What If I’m Not Available to Bid on Auction Day? We understand that you might not always be available to attend the live auction. Luckily, you can still participate by placing pre-bids ahead of time! As soon as the auction catalog is available, you can review the items and set your bid in advance. You can also set a maximum bid, which acts as your highest offer. The system will automatically bid on your behalf during the live auction until either you win or someone outbids your max offer. It’s a convenient way to ensure you don’t miss out on the items you want, even if you’re tied up during the live event. Ready to Join the Auction Action? Whether you’re interested in buying or selling through our virtual auction platform, we’re here to make your first experience smooth and straightforward. If you have any other questions, feel free to contact us ; we’re always here to help! Don't forget to sign up for our mailing list , so you never miss an auction update. Happy bidding!Read More